Frequently Asked Questions about Shirong Materials

Find answers to common questions about our kraft paper, disposable coffee cups, and sustainable packaging materials — from product details and certifications to ordering, pricing, and delivery.

Technical Questions

• Shirong Materials’ kraft paper complies with FDA food-contact standards and carries FSC certification for sustainable sourcing.

• Our PE-coated kraft paper for coffee cups passes migration testing per EU 10/2011 and offers durability suitable for hot liquids up to 95°C.

▸ Technical Note: FSC (Forest Stewardship Council) ensures materials come from responsibly managed forests.

▸ Action Suggestion: Contact us for a downloadable test report.

• Yes, our standard PE coated paper rolls include single and double PE coating options, ensuring water and grease resistance for both hot drinks (90–95°C) and cold drinks (down to 0°C).

• Typical grammage: 150gsm base + 18gsm PE coating (single) or 150gsm + 36gsm (double).

▸ Technical Note: Double PE coating is recommended for prolonged hot beverage service.

• Our PLA coated paper cup blanks meet EN13432 compostability standards and are industrially compostable within 90 days under standard composting conditions.

• Coating thickness: ~15gsm PLA layer for optimal sealing and printability.

▸ Action Suggestion: Request a PLA certificate sample if you are serving eco-conscious markets.

Service Questions

• Standard lead time is 10–14 days for custom designs below 100,000 pcs, supported by our in-house plate-making and printing line.

• Expedited 7-day production is available with a surcharge.

Technical Note: “Turnaround time” refers to production time excluding shipping.

• Yes, we provide free sample packs (up to 20 pcs) for standard sizes and materials upon request.

• Custom printed samples typically require 3–5 days for production.

Action Suggestion: Contact our sales team to arrange your tailored sample set.

• We assign a dedicated export coordinator for each order to assist with documentation, logistics, and claims for defects (historical defect rate: <0.5%).

• Claims must be filed within 7 days of receipt with photos and quantity details.

Pricing & Delivery Questions

• MOQ for plain kraft paper rolls is 500 kg per size/specification.

• MOQ for custom printed PE coated paper rolls starts at 1,000 kg.

Action Suggestion: Ask about combined MOQ when ordering multiple SKUs.

• Freight depends on shipping method (FCL or LCL), destination port, and CBM volume; a 20’ container typically holds about 12 metric tons of PE coated paper rolls.

• We quote on CIF or FOB terms depending on customer preference.

• Yes, we offer a 10% discount for first-time orders placed via our website for orders above USD 3,000.

Action Suggestion: Mention “First Order 10%” in your inquiry to redeem this offer.

Industry Comparison Questions

• Shirong Materials offers comparable burst strength (≥2.8 kPa·m²/g) and Cobb values (<30 g/m²) for PE coated kraft paper used in hot drink cups.

• Common misconception: Chinese kraft paper is low quality — we source FSC-certified virgin fiber to match EU standards.

• Factory-direct pricing ensures 10–20% savings compared to intermediaries.

• Faster lead times: 10–14 days vs. 21+ days typical for trading companies.

Action Suggestion: Request factory tour videos or certifications to verify manufacturer status.

• Yes, our PLA coated paper blanks and FSC-certified kraft paper conform to EN13432 and FSC-STD-40-004 standards.

• We maintain full traceability records for all raw materials used in our paper cup production.